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Expert insights

Expert insights: Alex Pezold, co-founder of TokenEx

Alex Pezold is co-founder of TokenEx and is an expert in risk management, compliance, data security, network security and tokenization as well as being a certified QSA. Could you give us a little bit of background about TokenEx and the work you’ve done with Syntec? Sure. TokenEx is a data protection platform. Our core technologies are …

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Expert insights – Laurie Gablehouse on payment security versus cost in contact centers

Laurie Gablehouse is Principal Consultant, Travel Payment Strategies at Ingenico ePayments. Could you tell me a little bit about your background? My background is in airlines. I spent the first 12 years of my career working in the call center and then moved into ticketing. Eventually, I switched to e-commerce in the marketing and distribution planning …

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Expert insights – Kevin Dowd on why organizations shouldn’t touch payment card data

Cyber-security and payment security expert Kevin Dowd was Chairman of CNS Group until August 2018. Can you start off by talking a little bit about your background? My original background is technical, in networking and computer security. In 1999, I founded CNS and we have since then built a private security consultancy and services company. As …

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Expert insights – John Greenwood on descoping from PCI DSS, DTMF secure payment and GDPR

Latest in our series of expert insights – John Greenwood, Executive Director of Compliance3 and contact center, GDPR and PCI expert talks about descoping from PCIDSS, DTMF secure payment and GDPR.

Expert insights – Neira Jones on GDPR, DTMF masking and the future of payment security

This is the first in an occasional series of blogs in which we interview payment industry experts and thought leaders to get their perspectives on current issues facing the industry. Our first interviewee is Neira Jones, independent advisor and international speaker.   Could you start off please just by telling me a little bit about your …

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