Blog > PCI DSS
It seems that major customer data breaches are hitting the headlines with increased frequency. British Airways, Ticketmaster, Sears, Adidas, Macys, Kmart, Delta Airlines, Best Buy and MyFitnessPal are just some of the big name brands that have been hit in 2018 so far, and of course Marriott announced last week a hack affecting up to …
The global Payment Card Industry Security Standards Council (PCI SSC), of which Syntec is a participating member organization, has just published its most important guidance on payment card data security in call centers and contact centers since 2011. Entitled ‘Protecting Telephone-Based Payment Card Data’, this brings up to date their guidance on how merchants should …
The PCI SSC issues new guidelines for telephone-based payment card data protection Read More »
Laurie Gablehouse is Principal Consultant, Travel Payment Strategies at Ingenico ePayments. Could you tell me a little bit about your background? My background is in airlines. I spent the first 12 years of my career working in the call center and then moved into ticketing. Eventually, I switched to e-commerce in the marketing and distribution planning …
Expert insights – Laurie Gablehouse on payment security versus cost in contact centers Read More »
Cyber-security and payment security expert Kevin Dowd was Chairman of CNS Group until August 2018. Can you start off by talking a little bit about your background? My original background is technical, in networking and computer security. In 1999, I founded CNS and we have since then built a private security consultancy and services company. As …
Expert insights – Kevin Dowd on why organizations shouldn’t touch payment card data Read More »
Latest in our series of expert insights – John Greenwood, Executive Director of Compliance3 and contact center, GDPR and PCI expert talks about descoping from PCIDSS, DTMF secure payment and GDPR.
This is the first in an occasional series of blogs in which we interview payment industry experts and thought leaders to get their perspectives on current issues facing the industry. Our first interviewee is Neira Jones, independent advisor and international speaker. Could you start off please just by telling me a little bit about your …
Expert insights – Neira Jones on GDPR, DTMF masking and the future of payment security Read More »
