We’ve grown as a business and outsourced some of our contact centre calls and chats. Several contact centres use different telephony systems, on-premise and in the cloud. Can we unify call management — without changing these systems?


Written by ceadmin May 29, 2024

Yes, it’s possible to manage everything in one place with Secure Call Recording.

We’ve grown as a business and outsourced some of our contact centre calls and chats. Several contact centres use different telephony systems, on-premise and in the cloud. Can we unify call management — without changing these systems? Read More »

Yes, it’s possible to manage everything in one place with Secure Call Recording.