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As the demand for omnichannel contact centers increases, customers expect multiple contact channels and payment options. Using a self-service IVR gives your customers the option to call and make a payment by phone whenever they wish, without the need to speak to an agent.
Using CardEasy for IVR payments in your contact center provides your customers with a simple, secure and convenient payment process whilst easing the burden of PCI DSS compliance by preventing payment card data from entering your contact center environment, which in turn fully de-scopes it from PCI DSS.
Download the IVR Payment brochure to find out more.
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To download the CardEasy IVR Payment brochure simply fill out the form below and click ‘confirm download’.
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