What’s the difference between CardEasy Agent Assist and Genesys Secure IVR?
We work with many clients who are moving their contact center platform to Genesys Cloud, which prides itself on allowing contact centers to provide exceptional customer service across the customer journey. As part of the Genesys Cloud offering, Genesys customers have access to their Secure IVR Payment solution, either as part of self-service or …
What’s the difference between CardEasy Agent Assist and Genesys Secure IVR? Read More »