CardEasy is in use globally by organizations across many sectors including insurance, travel, cruise, airlines, utilities, banking, financial services, global retail/e-commerce, BPOs, manufacturers and charities. Here is what some of our customers and partners have to say about us.

Our customers

"The level of engagement we’ve had from the CardEasy team has been great. The selling points of CardEasy are obviously that it has an attractive price point and its ease of use, but the biggest selling point, certainly from my perspective as the IT service delivery manager, is the level of service that we get from the CardEasy team. For me, that’s worth its weight in gold." Read the full case study.
Ashley Hill - IT Service Delivery Manager, Sofology
"Overall we’re very happy with CardEasy. We need systems that support our high quality customer service ethos and meet our commercial requirements and in our case, CardEasy matches those needs and does exactly what it promised." Read the full case study.
Sean Carney - Head of Operations, Hiscox
"The CardEasy solution easily de-scopes us from PCI DSS compliance and mitigates the risk of any internal fraud. The platform is scalable and easy to use…along with the confidence we have in Syntec who have been instrumental in a smooth implementation, guiding us and offering insight." Read the full case study.
Eoin Heneghan - Head of Collections, Allied Irish Bank
"We have been impressed by the flexibility, ease of integration and support of the CardEasy system, as well as its PCI DSS security to protect in-house operations and our outsourced service providers in the USA and EMEA."
Gary Lazarowics - Head of eCommerce & Sales Support, Micron
"We wanted to further enhance data security in our call centre and decided to use Syntec’s secure phone keypad payment (DTMF), as it’s important to our customers that our payment solution is safe and easy to use. CardEasy works just as effectively for callers in the USA, Germany and Australia as in the UK." Read the full case study.
Simon Kerry - Chief Information Officer, Charles Tyrwhitt
"CardEasy ‘keypad payment by phone’ was the perfect fit to resolve the PCI compliance and data security needs in Staples’ major call centres in Europe. This was because of its ease of use mid-call, the breadth of PCI DSS issues it resolves in one go, the flexibility of integration with all our differing systems and the ability for them to meet our tokenisation requirements."
Jurgen van Roon - Senior Project Manager, Staples
"We chose Syntec because they had the solution that we needed to de-scope our live contact centre agent and IVR environment. Syntec was the only vendor that provided the flexibility to integrate with our home-grown systems because their system can be cloud-based, with no requirement to change any of our existing IT. " Read the full case study.
Carlos Moreno - Payment and Fraud Analyst, Locus
"The professionalism with which Syntec approached everything was second to none and they assisted us and bent over backwards to ensure we were PCI compliant. They are always quick in their approach and have assisted us in areas where they did not even have to, which is a testament to their professionalism. CardEasy itself is simple and easy to use and takes away the risk for our customers knowing their card details are secure."
Head of Operations Support - Head of Operations Support, Hurtigruten
"Miele selected Syntec’s pioneering, hosted CardEasy system to enrich customer service whilst de-scoping us from large sections of PCI DSS regulations, which otherwise require significant cost and effort to satisfy." Read the full case study.
Paul Aram - IT Manager, Miele
"One of the good things about CardEasy is that it is payment processor or acquirer agnostic so you have one solution that fits all of your customers. Generally, the amount of effort that Syntec has had to put it in from an integration perspective has been very little, which has been really good. Confidence levels are high. Everything is good."
Jason Earnshaw - SSC Technology and Projects Manager, Avon

Our partners

"Worldpay is a recognised leader in security and risk. Our joint proposition with Syntec offers a secure transaction service while removing the need for call centres to have onerous annual PCI audits."
Keith Dallas - Chief Product and Marketing Officer, Worldpay
"Realex is delighted to be partnering with Syntec’s CardEasy ‘keypad payment by phone’ technology, which is fully integrated with the Realex payment gateway. This enables our customers to de-scope call centres, outsourcers and home-workers from PCI-DSS regulations and audits, whilst providing seamless and secure MOTO transactions."
Head of Partnerships, Realex
"Ingenico ePayments is integrated with Syntec’s CardEasy ‘keypad payment by phone’ system to keep the card data out of the contact centre environment altogether, thus taking you out of scope of PCI DSS controls without compromising customer experience. "
Albert de Vlieger - Senior Strategic Alliances Manager, Ingenico
"DTMF touchtone card payment in call centres is the new industry standard for PCI DSS-compliant MOTO payments by phone & call recording. Our integration and strategic partnership with Syntec’s CardEasy system lets merchants satisfy all the key PCI controls in this environment with just one solution. It is also better trusted by customers than having to read their card numbers out, whilst also improving the customer/agent experience and reducing call handling times."
Richard Simon - Commercial Director, First Data