Flowroute

CardEasy clients optimize call quality and reliability with Flowroute, the most resilient cloud telephony in the United States.

What is Flowroute?

Flowroute is a 100% cloud-based SIP trunking platform that gives contact centers everything they need to run mission-critical voice applications. The secret to Flowroute’s reliability is their patented HyperNetwork. HyperNetwork meshes multiple carriers into a single telecom network, delivering superior reliability and reach.

When it comes to telephony, connection is key. Flowroute creates an optimal connection that maximizes call quality, reliability and control.

Why use Flowroute?

CardEasy clients choose Flowroute to reduce telephony costs.

• Unprecedented reliability with redundant call paths.

• Mitigates outage time by quickly detecting network impairments and re-routing traffic so inbound and outbound calls are successful.

• Delivers smooth, high-quality connections that you can rely on.

Key Flowroute features

FeatureBenefit
Cloud-BasedReliable, scalable, and easy to deploy 100% cloud-based SIP trunking.
SimplicityProvides reliable, scalable, easy 100% cloud-based SIP trunking.
Improve costMost CallGuard clients experience cost savings.
FlexibleCustomers can scale up/down an unlimited number of concurrent calls and paths.
QualityCalls are delivered directly to their destination without any disruption in the media path.
RedundancyQuick and seamless inbound and outbound call redundancy.
HyperNetworkRedundant communication paths that seamlessly switches SIP routes in the event of an outage or degradation.
Reduces downtimeReduce downtime, resulting in better customer experience and less opportunity loss.
The cardeasy suite

More than just one solution

All the CardEasy secure payment solutions work seamlessly together, as well as integrating with your existing systems, ensuring that your customers receive a consistent and user-friendly payment experience whatever channel they decide to use.nnWhether you choose to use CardEasy for agent assisted, IVR or digital payments (or all three), your customers’ payment card data is never seen or heard by your agents, or stored in your environment or call recordings, meaning your environment is fully de-scoped from the PCI DSS controls.