Managing through disruption
…phone, email, live chat, SMS and social media platforms. Our award-winning CardEasy solution reduces risk, compliance burden and cost related to taking card payments from your customers. For more information…
Search Results for: cardeasy
Some pitfalls of PCI DSS & GDPR to avoid for contact centers and remote workers
…experience requirements, with the object of significantly reducing the CDE [cardholder data environment] or eliminating the CDE altogether.” Our CardEasy solution enables you to take card payments in your contact centers and…
PCI DSS compliance – why does it matter and how can you ensure your call center is compliant?
…called is not necessary if you use ‘keypad payment by phone’ technology such as the Syntec CardEasy system, as agents can no longer see or hear the credit card numbers…
The history of DTMF in contact centers
…companies holding patents for the use of DTMF for card payment by phone in call centers as used in our CardEasy system. Using this technology effectively eliminates the need to…
Outsourcers and homeworkers need to be PCI DSS compliant too
…service system (or both options to suit the circumstances). Such DTMF payment systems are often hosted or ‘cloud based’ managed services (including Syntec’s CardEasy system), which means that as they…
‘Syntec Team’ blog series – Andre Boelhouwer
…later as a contractor. Daily, I am involved in the development and design of CardEasy. I also provide support to our Customer Services team with fault tracing and resolution. What…