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PCI DSS

Keys to a successful PCI DSS project

PCI DSS
Written by Colin Westlake July 18, 2016

Considerations for vendor selection The choice of supplier for your PCI DSS solution is critically important to the success of your project. A good fit for your business helps ensure a relatively smooth journey. Solutions which are intuitive ease the learning process, foster the sense of the project being an improvement, and contribute to organizational […]

Keys to a successful PCI DSS project Read More »

Considerations for vendor selection The choice of supplier for your PCI DSS solution is critically important to the success of your project. A good fit for your business helps ensure a relatively smooth journey. Solutions which are intuitive ease the learning process, foster the sense of the project being an improvement, and contribute to organizational

How can my contact center become PCI DSS compliant? A check list of considerations

PCI DSS
Written by Simon Beeching April 5, 2016

After three years of discussion, a new EU Data Protection Framework has been agreed. The new General Data Protection Regulation (GDPR) replaces the current Data Protection Directive. Whilst it won’t come into force for a couple of years, it’s important that your organization starts preparing now, as it will have a very substantial impact on all entities that

How can my contact center become PCI DSS compliant? A check list of considerations Read More »

After three years of discussion, a new EU Data Protection Framework has been agreed. The new General Data Protection Regulation (GDPR) replaces the current Data Protection Directive. Whilst it won’t come into force for a couple of years, it’s important that your organization starts preparing now, as it will have a very substantial impact on all entities that

Confidence tricks – how PCI DSS compliance helps you win your customers’ trust

Contact center management, PCI DSS
Written by Len Howard September 22, 2015

Loss of confidence in online transactions and data held on individuals is amongst the greatest potential risks facing any on line retailer, financial institution or public facing body. Headlines abound on data losses from banks, social websites and health providers. Each breach represents a significant blow to the reputation of the business suffering it and

Confidence tricks – how PCI DSS compliance helps you win your customers’ trust Read More »

Loss of confidence in online transactions and data held on individuals is amongst the greatest potential risks facing any on line retailer, financial institution or public facing body. Headlines abound on data losses from banks, social websites and health providers. Each breach represents a significant blow to the reputation of the business suffering it and

Outsourcers and homeworkers need to be PCI DSS compliant too

PCI DSS
Written by Simon Beeching September 1, 2015

Organizations taking payment over the phone, both private and public sector, are now rapidly embracing the regulatory requirement to ensure that card payments over the phone are secure. In the early days of tackling compliance, ‘clean rooming’ agents was a method used to ensure card numbers couldn’t be inadvertently stored or misused, by ensuring that

Outsourcers and homeworkers need to be PCI DSS compliant too Read More »

Organizations taking payment over the phone, both private and public sector, are now rapidly embracing the regulatory requirement to ensure that card payments over the phone are secure. In the early days of tackling compliance, ‘clean rooming’ agents was a method used to ensure card numbers couldn’t be inadvertently stored or misused, by ensuring that

If you don’t need the card data, don’t touch it!

PCI DSS
Written by Kevin Dowd July 18, 2015

Call centers, when it comes to PCI DSS compliance give the problem to someone else I have been a PCI DSS QSA for seven years now, and involved in the information security industry for 15. In that time I have assessed and advised all manner of customers, large and small, across various sectors and in various aspects

If you don’t need the card data, don’t touch it! Read More »

Call centers, when it comes to PCI DSS compliance give the problem to someone else I have been a PCI DSS QSA for seven years now, and involved in the information security industry for 15. In that time I have assessed and advised all manner of customers, large and small, across various sectors and in various aspects

PCI DSS compliance – why does it matter and how can you ensure your call center is compliant?

Contact center management, PCI DSS
Written by Simon Beeching December 10, 2014

PCI DSS (payment card industry data security standard) is a set of standards designed to ensure that any company which processes, stores or transmits credit card information does so securely. If you ever handle any credit or debit card payments over the phone in your contact center then PCI DSS applies to you, regardless of

PCI DSS compliance – why does it matter and how can you ensure your call center is compliant? Read More »

PCI DSS (payment card industry data security standard) is a set of standards designed to ensure that any company which processes, stores or transmits credit card information does so securely. If you ever handle any credit or debit card payments over the phone in your contact center then PCI DSS applies to you, regardless of