Blog > PCI DSS

PCI DSS

Confidence tricks – how PCI DSS compliance helps you win your customers’ trust

Loss of confidence in online transactions and data held on individuals is amongst the greatest potential risks facing any on line retailer, financial institution or public facing body. Headlines abound on data losses from banks, social websites and health providers. Each breach represents a significant blow to the reputation of the business suffering it and …

Confidence tricks – how PCI DSS compliance helps you win your customers’ trust Read More »

Outsourcers and homeworkers need to be PCI DSS compliant too

Organizations taking payment over the phone, both private and public sector, are now rapidly embracing the regulatory requirement to ensure that card payments over the phone are secure. In the early days of tackling compliance, ‘clean rooming’ agents was a method used to ensure card numbers couldn’t be inadvertently stored or misused, by ensuring that …

Outsourcers and homeworkers need to be PCI DSS compliant too Read More »

If you don’t need the card data, don’t touch it!

Call centers, when it comes to PCI DSS compliance give the problem to someone else I have been a PCI DSS QSA for seven years now, and involved in the information security industry for 15. In that time I have assessed and advised all manner of customers, large and small, across various sectors and in various aspects …

If you don’t need the card data, don’t touch it! Read More »

PCI DSS compliance – why does it matter and how can you ensure your call center is compliant?

PCI DSS (payment card industry data security standard) is a set of standards designed to ensure that any company which processes, stores or transmits credit card information does so securely. If you ever handle any credit or debit card payments over the phone in your contact center then PCI DSS applies to you, regardless of …

PCI DSS compliance – why does it matter and how can you ensure your call center is compliant? Read More »