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Alex Pezold is co-founder of TokenEx and is an expert in risk management, compliance, data security, network security and tokenization as well as being a certified QSA. Could you give us a little bit of background about TokenEx and the work you’ve done with Syntec? Sure. TokenEx is a data protection platform. Our core technologies are …
Expert insights: Alex Pezold, co-founder of TokenEx Read More »
Laurie Gablehouse is Principal Consultant, Travel Payment Strategies at Ingenico ePayments. Could you tell me a little bit about your background? My background is in airlines. I spent the first 12 years of my career working in the call center and then moved into ticketing. Eventually, I switched to e-commerce in the marketing and distribution planning …
Expert insights – Laurie Gablehouse on payment security versus cost in contact centers Read More »
Cyber-security and payment security expert Kevin Dowd was Chairman of CNS Group until August 2018. Can you start off by talking a little bit about your background? My original background is technical, in networking and computer security. In 1999, I founded CNS and we have since then built a private security consultancy and services company. As …
Expert insights – Kevin Dowd on why organizations shouldn’t touch payment card data Read More »
Latest in our series of expert insights – John Greenwood, Executive Director of Compliance3 and contact center, GDPR and PCI expert talks about descoping from PCIDSS, DTMF secure payment and GDPR.
This is the first in an occasional series of blogs in which we interview payment industry experts and thought leaders to get their perspectives on current issues facing the industry. Our first interviewee is Neira Jones, independent advisor and international speaker. Could you start off please just by telling me a little bit about your …
Expert insights – Neira Jones on GDPR, DTMF masking and the future of payment security Read More »
The image of dual tone multi frequency signalling (DTMF) has come in for a makeover recently in contact centers. The engine behind automated IVR menus for many years, it also now facilitates new ‘keypad payment by phone’ technology to help keep customers’ card numbers safe when paying over the phone for goods and services. The …
