General CardEasy questions

Does CardEasy involve complex and time-consuming integration with clients’ existing systems?

No. CardEasy is designed to enable easy integration with your existing telephony and ‘light touch’ integration with your CRM systems as well as involving little or no change to the customer experience.

Is CardEasy suitable for all merchant levels?

Yes. CardEasy is designed for merchants of all sizes, including level one.

Have you implemented CardEasy solutions within large companies?

Yes, we have implemented CardEasy solutions for numerous fortune 100 organizations, including multi-national and multi-site contact centers.

Is CardEasy suitable for smaller merchants?

Currently, CardEasy is unlikely to be cost-effective for merchants with fewer than 50 agents taking payments.

Does CardEasy help with GDPR compliance?

Yes.  When using CardEasy, your customer’s payment card data no longer enters your environment, so this is one element of Personal Data that you will no longer have to worry about.

Can agents use CardEasy if they are working from home?

Using CardEasy means that agents can log in securely from home and take payments safely and securely. Each of our solutions ensures that your customer’s payment card details are never seen or heard, meaning your agents can take secure PCI compliant payments wherever they are working from.  Simply put, no sensitive data ever gets to …

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